Shipping and Delivery Policy

Shipping Policy

1. Shipping Methods: We use reliable shipping carriers to ensure your materials reach you safely and promptly.
2. Shipping Costs: Shipping costs may vary depending on the shipping method chosen and your location. The exact shipping cost will be displayed at checkout.
3. Shipping Times: Estimated shipping times will be provided at checkout based on your location and the selected shipping method.
4. Tracking Orders: Once your order is shipped, you will receive a tracking number via email to track your package's delivery status.
5. International Shipping: We offer international shipping. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
6. Order Processing: Orders are typically processed and shipped within 15 business days. You will receive a confirmation email once your order has been processed.
7. Contact Us: If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at [email protected]

Delivery Policy

1. Delivery Methods: We use reliable delivery services to ensure your materials reach you safely and promptly.
2. Delivery Costs: Delivery costs may vary depending on the delivery method chosen and your location. The exact delivery cost will be displayed at checkout.
3. Delivery Times: Estimated delivery times will be provided at checkout based on your location and the selected delivery method.
4. Tracking Orders: Once your order is dispatched, you will receive a tracking number via email to track your package's delivery status.
5. International Delivery: We offer international delivery. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
6. Order Processing: Orders are typically processed and dispatched within 15 business days. You will receive a confirmation email once your order has been dispatched.
7. Delivery Address: Please ensure the delivery address provided is accurate. We are not responsible for items delivered to incorrect addresses provided by the customer.
8. Contact Us: If you have any questions or concerns regarding your order or our delivery policy, please contact our customer service team at [email protected]

Exceptions

In exceptional circumstances, such as medical emergencies or other unforeseen events, Logam Academy may consider refund requests on a case-by-case basis.